Resolved
This incident has been resolved.
Monitoring
We continue communication with Atlassian, have also rolled back the most recent release, and continue monitoring and investigations.Currently, there are no issues, as the problem is only reproduced during peak hours.
Investigating
We have been experiencing a high volume of I/O error messages related to connection issues when making POST and GET requests to various Atlassian API endpoints. These errors are impacting multiple hosts and are causing disruptions in our operations.Affected API Endpoints (Partial URLs):/rest/api/3/issue//rest/api/3/changelog/bulkfetch/rest/api/2/issue/bulkfetch/rest/api/3/project/rest/api/3/search/jql/rest/api/2/user/bulk/rest/agile/1.0/sprint/rest/api/2/project/search/rest/servicedeskapi/organization/rest/servicedeskapi/servicedesk