DNS propagation problem

Resolved·Partial outage

This incident has been resolved.

Wed, Sep 24, 2025, 06:26 AM

(6 months ago)

Affected components

Sep 23, 2025, 06:40 AM

02:53 PM

Power BI Connector for Jira

Power BI Connector for Shopify

Power BI Connector for Zendesk

Power BI Connector for monday.com

Tableau Connector for Jira

Tableau Connector for Shopify

Tableau Connector for Zendesk

Tableau Connector for monday.com

Exportier - Data Export

BigQuery Connector for Jira

Smart Git Integration for Jira

Mail Me

SQL Connector for Jira

Looker Studio Connector for Jira

Oracle Analytics Connector for Jira

Updates

Resolved

This incident has been resolved.

Wed, Sep 24, 2025, 06:26 AM

Monitoring

A fix has been implemented and we are monitoring the results.

Tue, Sep 23, 2025, 02:53 PM(15 hours earlier)

Identified

We identified the root cause and are working on a resolution

Tue, Sep 23, 2025, 10:06 AM(4 hours earlier)

Investigating

We are currently investigating this issue.

Tue, Sep 23, 2025, 06:48 AM(3 hours earlier)

Identified

We identified a problem related to DNS

Tue, Sep 23, 2025, 05:58 AM(49 minutes earlier)

Investigating

We are currently experiencing DNS resolution issues affecting access to all our product domains

Tue, Sep 23, 2025, 05:02 AM(56 minutes earlier)